No Profiles and No EXIF
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- Posts: 7
- Joined: Sun Apr 04, 2004 7:17 pm
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No Profiles and No EXIF
I upgraded from Version 3.17...
With version 4 I now get no profile matches and I also get message could not match profile due to no EXIF data in file or something. But iof run 3.17 and open same picture works fine. Also manually checking EXIF using JHEAD and EXIFER and Win XP Pro.. the EXIF is still in the Pic Any help would be rgeatly appreciated.
With version 4 I now get no profile matches and I also get message could not match profile due to no EXIF data in file or something. But iof run 3.17 and open same picture works fine. Also manually checking EXIF using JHEAD and EXIFER and Win XP Pro.. the EXIF is still in the Pic Any help would be rgeatly appreciated.
"We are all just Plagiarists of a real Artist, and her name is Mother Nature."
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- Posts: 7
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- Location: USA
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Please send me (support@neatimage.com) the image and a few profiles you use so that I could check what exactly is going wrong.
Thank you,
Vlad
Thank you,
Vlad
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- Posts: 7
- Joined: Sun Apr 04, 2004 7:17 pm
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- Contact:
I can send.. but discovered more information from experimenting.. If straight from camera in JPEG works fine... If adjusted then saved in Adobe PS 7.0 first then run through NI it gives the error. Still want me to send email?
"We are all just Plagiarists of a real Artist, and her name is Mother Nature."
Well, this is already good to know. Must be PS doing something bad to the EXIF.. We will check this. Meanwhile please use untouched images, straight from the camera. Anyway, this will provide the most accurate noise reduction since profile-to-image match will be more accurate with untouched images.
You didn't mention the camera model you use.
And yes, please send me the image only.
Thank you,
Vlad
You didn't mention the camera model you use.
And yes, please send me the image only.
Thank you,
Vlad
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- Posts: 7
- Joined: Sun Apr 04, 2004 7:17 pm
- Location: USA
- Contact:
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- Posts: 7
- Joined: Sun Apr 04, 2004 7:17 pm
- Location: USA
- Contact:
Thanks a ton! I must compliment on how fast your tech Support is and also how well your program works! It is bar far the ebbst NR tool I have used to date! This new version is faster and does seem to do an even betetr job!
"We are all just Plagiarists of a real Artist, and her name is Mother Nature."
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- Posts: 7
- Joined: Sun Apr 04, 2004 7:17 pm
- Location: USA
- Contact: