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Known Issues for GPU

Current Issues

  • Memory errors (Windows, computers with 2+ NVIDIA GPUs running GPU drivers 441.xx) when two or more NVIDIA GPUs are installed, the GPU driver may leak the GPU memory leading to memory errors reported by Neat Video during processing. This problem seems to be caused by a bug in the GPU drivers of 441.xx series. It can be avoided by using the 431.86 (or earlier) driver instead.

Older Issues

  • Mac OSX: CUDA driver 5.5.47 may cause crashes (in Neat Video and in other software) if the driver is installed on a Mac with AMD GPU. To avoid that please install the latest version of the CUDA driver.
     
  • Windows and Linux: AMD Catalyst Omega (14.12) driver contains a number of errors causing incorrect processing results and even crashes when running Neat Video on certain models of AMD GPUs. Please install Catalyst 15.7.1 (or newer) to help Neat Video 4.x avoid those driver bugs. Some models of AMD GPUs models may require an even higher driver version (Crimson 16.3 or newer). For Neat Video 3.x, please downgrade AMD driver to Catalyst 14.9.