Neat Video community Forum Index
www.neatvideo.com
Neat Video community
support - help - questions and answers - sharing experience and opinions - feedback - suggestions - backup contact
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

errors with new nvidia GTX 680 (kepler)

 
Post new topic   Reply to topic    Neat Video community Forum Index -> Bugs, issues
View previous topic :: View next topic  
Author Message
icicle22



Joined: 10 Apr 2012
Posts: 4

PostPosted: Wed Apr 11, 2012 4:18 pm    Post subject: errors with new nvidia GTX 680 (kepler) Reply with quote

I realize that this is a brand new chip and it has a ton of processing power for accelerating everything I do inside of Premiere Pro 5.5 on the PC. I have been using an Nvidia GTX570 prior to this without issue.

However, when I try to use acceleration with the NeatVideo plugin, a dos box pops up and begins spitting out multiple messages about errors in the Cuda processing for GTX 680. If you need the exact errors I can gladly post them.

I guess I am assuming that at this time the GTX680 is not yet supported but that there will be an update that will enable me to utilize this card sometime soon. I have several other plugins and the default premiere GPU accelerated ones that appear to be working fine at this time....so it must be possible.

Any input on the status of this would be greatly appreciated.
Back to top
View user's profile Send private message
NVTeam



Joined: 01 Sep 2005
Posts: 2237

PostPosted: Wed Apr 11, 2012 7:16 pm    Post subject: Reply with quote

Yes, it looks like there is a problem with those new drivers used by 680 at the moment. We are investigating this issue and will likely update the plug-in once we find a solution. Please contact support [at] neatvideo.com for early access to test builds that we will prepare. Please make screenshots of the error messages you receive (starting from the very first one in that terminal window), they will help us diagnose the problem.

Thank you,
Vlad
_________________
Neat Video team
noise reduction for video and photos
Back to top
View user's profile Send private message Visit poster's website
icicle22



Joined: 10 Apr 2012
Posts: 4

PostPosted: Wed Apr 11, 2012 8:26 pm    Post subject: Reply with quote

Will this work?


NVTeam wrote:
NVTeam"]Yes, it looks like there is a problem with those new drivers used by 680 at the moment. We are investigating this issue and will likely update the plug-in once we find a solution. Please contact support [at] neatvideo.com for early access to test builds that we will prepare. Please make screenshots of the error messages you receive (starting from the very first one in that terminal window), they will help us diagnose the problem.

Thank you,
Vlad
Back to top
View user's profile Send private message
icicle22



Joined: 10 Apr 2012
Posts: 4

PostPosted: Wed Apr 11, 2012 8:31 pm    Post subject: Reply with quote

Here is one more that happens as soon as I enable the GPU acceleration. I don't know if the different color at the first line means anything different.

Back to top
View user's profile Send private message
NVTeam



Joined: 01 Sep 2005
Posts: 2237

PostPosted: Thu Apr 12, 2012 1:20 am    Post subject: Reply with quote

Thank you very much. I will send you an e-mail now.

Vlad
_________________
Neat Video team
noise reduction for video and photos
Back to top
View user's profile Send private message Visit poster's website
icicle22



Joined: 10 Apr 2012
Posts: 4

PostPosted: Thu Apr 12, 2012 2:06 am    Post subject: Reply with quote

NVTeam wrote:
Thank you very much. I will send you an e-mail now.

Vlad


I didn't receive anything via email, other than the notification that there was a reply to this topic. Can you possibly resend?
Back to top
View user's profile Send private message
NVTeam



Joined: 01 Sep 2005
Posts: 2237

PostPosted: Thu Apr 12, 2012 2:10 am    Post subject: Reply with quote

It was sent to the e-mail address you used to purchase the license.

Vlad
_________________
Neat Video team
noise reduction for video and photos
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    Neat Video community Forum Index -> Bugs, issues All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group