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Purchased Pro version for FCP, but Demo version appears

 
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funkmusicinstitute



Joined: 05 Jan 2012
Posts: 2

PostPosted: Thu Jan 05, 2012 7:49 am    Post subject: Purchased Pro version for FCP, but Demo version appears Reply with quote

Hi, I just purchased FCP NV Pro version. When I open my project in FCP I see Neat Video in the filter section. However, when I try to use it on a clip, I get the window informing me that this is the Demo version. And when I try to apply the filter, it seems nothing has happened to the clip. I've watched the creative cow tutorial and followed those instructions. Same result. Any suggestions, many thanks!
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NVTeam



Joined: 01 Sep 2005
Posts: 2238

PostPosted: Thu Jan 05, 2012 10:51 pm    Post subject: Reply with quote

Sent an e-mail.

Vlad
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noise reduction for video and photos
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JKai



Joined: 11 May 2012
Posts: 1

PostPosted: Sat May 12, 2012 2:49 am    Post subject: Reply with quote

Could you post the solution to this problem so we all can find out how to by pass the DEMO version?
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NVTeam



Joined: 01 Sep 2005
Posts: 2238

PostPosted: Sat May 12, 2012 6:32 am    Post subject: Reply with quote

Normally, it is sufficient to close FCP and install the Pro plug-in. It will replace the Demo automatically. If this didn't work, please still close FCP, delete this folder:
/Applications/Neat Video for Final Cut/
and then re-install the Pro plug-in.

Hope this helps,
Vlad
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noise reduction for video and photos
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