Are bugfixes announced?

resolve technical issues related to use of Neat Video
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Lugarimo
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Joined: Mon Feb 09, 2009 2:51 pm

Are bugfixes announced?

Post by Lugarimo »

Vlad you are probably already know about the bug reported on Neatvideo 3.0 with Windows XP 32-bit users who get crash error after 1000 or so frames. Will a bugfix be announced on the forum or will it just be updated silently since its a temporary minor bug?
NVTeam
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Post by NVTeam »

It has been fixed in Home and Pro versions about 10 days ago, as I mentioned in the forum earlier.

Please re-download and re-install the plug-in and that should resolve that problem.

Thank you,
Vlad
Lugarimo
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Joined: Mon Feb 09, 2009 2:51 pm

Post by Lugarimo »

I did and I am still having problems.
NVTeam
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Post by NVTeam »

Please report them to support [at] neatvideo.com and we will try to help.

Thank you,
Vlad
Lugarimo
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Joined: Mon Feb 09, 2009 2:51 pm

Post by Lugarimo »

Just to clarify, I am using Demo version and it wasn't clear if you updated that one.
Lugarimo
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Joined: Mon Feb 09, 2009 2:51 pm

Post by Lugarimo »

Why am I not getting an answer?
NVTeam
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Post by NVTeam »

I though it was already clarified:
It has been fixed in Home and Pro versions about 10 days ago, as I mentioned in the forum earlier.
The Demo will be updated later.

Vlad
Lugarimo
Posts: 114
Joined: Mon Feb 09, 2009 2:51 pm

Post by Lugarimo »

Yeah but you didn't say if the Demo was gonna be updated and announced when it will be updated.

But you answered my question now, thanks.
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