Neat Video community Forum Index
www.neatvideo.com
Neat Video community
support - help - questions and answers - sharing experience and opinions - feedback - suggestions - backup contact
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

AE CS3 neat video problem

 
Post new topic   Reply to topic    Neat Video community Forum Index -> Bugs, issues
View previous topic :: View next topic  
Author Message
onegun



Joined: 30 Dec 2008
Posts: 2

PostPosted: Tue Dec 30, 2008 1:34 am    Post subject: AE CS3 neat video problem Reply with quote

i purchased neat video a few weeks ago..it worked fine at first but now when i try to use the plugin in AE it just locks the program up. ive tried restarting both the program and the computer and it just not working.

i read a recent post regarding a similar problem..but i dont have that program running as far as i know. any suggestions?
Back to top
View user's profile Send private message
NVTeam



Joined: 01 Sep 2005
Posts: 2237

PostPosted: Tue Dec 30, 2008 7:02 am    Post subject: Reply with quote

Please try to start/open Neat Video window with the Ctrl key pressed.

Thank you,
Vlad
_________________
Neat Video team
noise reduction for video and photos
Back to top
View user's profile Send private message Visit poster's website
onegun



Joined: 30 Dec 2008
Posts: 2

PostPosted: Tue Dec 30, 2008 10:02 pm    Post subject: Reply with quote

when i first go to apply the plugin (even w ctrl pressed) the computer just starts thinking and cpu spikes to about 70%
Back to top
View user's profile Send private message
NVTeam



Joined: 01 Sep 2005
Posts: 2237

PostPosted: Wed Dec 31, 2008 12:06 am    Post subject: Reply with quote

Then it is something different than what I thought.

Please try to remove NV from the project, save the project, restart AE and then add NV again.

Also, if you can reproduce this using a small test project please send such a project to NV support e-mail. We will try to directly reproduce the effect.

Thank you,
Vlad
_________________
Neat Video team
noise reduction for video and photos
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    Neat Video community Forum Index -> Bugs, issues All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group