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Pinnacle Studio 9.4.3 Installation Issue

 
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RockyNv



Joined: 22 Dec 2008
Posts: 1

PostPosted: Mon Dec 22, 2008 4:22 pm    Post subject: Pinnacle Studio 9.4.3 Installation Issue Reply with quote

I have installed the Neat Video Demo in Pinnacle Studio 9.4.3 and it displays in the Video PlugIns Menu and I can attach it to a segment however the application itself does not seem to be starting or at least it does not display its options or presets, only a blank gray window.
The help screens do activate from within the Studio Plugins interface.
Neat Video is displayed in the Studio Video Options listing with a checkmark next to it.

Please advise on how I can get NeatVideo usable.

Thanks!
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NVTeam



Joined: 01 Sep 2005
Posts: 2237

PostPosted: Mon Dec 22, 2008 5:44 pm    Post subject: Reply with quote

Please e-mail me a screenshot showing that gray window, I will try to figure out what is happening and suggest a solution.

My e-mail in my profile.

Thank you,
Vlad
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noise reduction for video and photos
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