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Non functional in Resolve 12.5.1 or 12.5.2

 
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dkitsov



Joined: 04 Mar 2012
Posts: 17

PostPosted: Sat Sep 10, 2016 11:44 pm    Post subject: Non functional in Resolve 12.5.1 or 12.5.2 Reply with quote

4.2.0 does not appear to function properly in version 12.5.1 or 12.5.2 of Resolve Studio. In former the memory leak is reported, in latter a missing parameter: "Plugin [com.absoft.neatvideo4] Param[resolvefxVersion] is not available!!!!"
Same version seems to operate OK with version 12.5.0.34 of DaVinci Resolve Studio.
please advise if there is a remedy.
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NVTeam



Joined: 01 Sep 2005
Posts: 2238

PostPosted: Sun Sep 11, 2016 3:47 pm    Post subject: Reply with quote

Thank you for reporting that. We will check if that is reproducible on our machines.

Please also make a screenshot showing the error message about the memory leak and send it to support [at] neatvideo.com

Thank you,
Vlad
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noise reduction for video and photos
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dkitsov



Joined: 04 Mar 2012
Posts: 17

PostPosted: Sun Sep 18, 2016 3:59 pm    Post subject: DRS 12.5.1, Win10 with GTX Titan X x2 + Titan Black, NV4.2 Reply with quote

[0x0000460c] | OpenFX | WARN | 2016-09-10 15:57:29,392 | Plugin [com.absoft.neatvideo4] Param[resolvefxVersion] is not available!!!!
[0x0000460c] | OpenFX | WARN | 2016-09-10 15:57:29,660 | Plugin [com.absoft.neatvideo4] Param[resolvefxVersion] is not available!!!!
[0x0000460c] | OpenFX | WARN | 2016-09-10 15:57:29,722 | Plugin [com.absoft.neatvideo4] Param[resolvefxVersion] is not available!!!!
[0x0000460c] | OpenFX | WARN | 2016-09-10 15:57:29,768 | Plugin [com.absoft.neatvideo4] Param[resolvefxVersion] is not available!!!!
[0x0000460c] | OpenFX | WARN | 2016-09-10 15:57:29,800 | Plugin [com.absoft.neatvideo4] Param[resolvefxVersion] is not available!!!!
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dkitsov



Joined: 04 Mar 2012
Posts: 17

PostPosted: Sun Sep 18, 2016 4:01 pm    Post subject: DRS 12.5.2, W10, NV 4.2 Reply with quote

[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:45,250 | GPU memory leak detected 000000268AAC0000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:45,250 | GPU memory leak detected 00000025A7940000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:45,250 | GPU memory leak detected 00000025B43C0000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:45,250 | GPU memory leak detected 00000024F4400000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:45,250 | GPU memory leak detected 0000002548A80000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:45,250 | GPU memory leak detected 000000256A680000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:45,251 | GPU memory leak detected 0000002577100000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:45,251 | GPU memory leak detected 000000240D400000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:45,251 | GPU memory leak detected 00000024F0080000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:47,268 | GPU memory leak detected 00000025181C0000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:47,268 | GPU memory leak detected 0000002496CE0000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:47,268 | GPU memory leak detected 0000002529040000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:47,268 | GPU memory leak detected 00000025BA900000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:47,268 | GPU memory leak detected 00000025ADE80000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:47,269 | GPU memory leak detected 000000259F240000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:47,269 | GPU memory leak detected 000000256C840000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:47,269 | GPU memory leak detected 000000250B740000
[0x00004eac] | GPUManager | ERROR | 2016-09-10 15:32:47,269 | GPU memory leak detected 0000002513E40000


Errors above in Resolve logs when attemting to use the NV plugin
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dkitsov



Joined: 04 Mar 2012
Posts: 17

PostPosted: Sun Sep 18, 2016 4:01 pm    Post subject: Reply with quote

In either case no image update in the main UI.
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NVTeam



Joined: 01 Sep 2005
Posts: 2238

PostPosted: Sun Sep 18, 2016 5:55 pm    Post subject: Reply with quote

Is this problem reproducible in a fresh new test project with one short clip and one effect (NV)?

If so, please send such a test project to support [at] neatvideo.com for direct tests.

Thank you,
Vlad
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dkitsov



Joined: 04 Mar 2012
Posts: 17

PostPosted: Thu Sep 22, 2016 10:18 pm    Post subject: Reply with quote

Apparently the issue wen away after disabling one of the GPUs. Specifically Titan Black. There were no issues running with only Titan X cards, without the Titan Black enabled in the Neat Video settings.
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NVTeam



Joined: 01 Sep 2005
Posts: 2238

PostPosted: Fri Sep 23, 2016 12:02 am    Post subject: Reply with quote

I am glad this workaround works for you.

It looks like a possible bug in those newer builds of Resolve. Please keep watching that to see if this changes in the next updates of Resolve.

Thank you,
Vlad
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noise reduction for video and photos
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