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"Optimize Settings" in Neat Video 4.1 crashes

 
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valleo



Joined: 17 Aug 2011
Posts: 50

PostPosted: Wed Dec 02, 2015 1:03 pm    Post subject: "Optimize Settings" in Neat Video 4.1 crashes Reply with quote

Hello, I have the latest Version of NV installed 4.1 and when I hit "Optimize Settings" in the Performance Tab, nothing happens, but then Motion crashes.

I have the latest version of Motion on 10.10.5.

Maybe a bug

Update: It only happens when Bitdepth is "32 bits per channel"
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NVTeam



Joined: 01 Sep 2005
Posts: 2238

PostPosted: Wed Dec 02, 2015 2:57 pm    Post subject: Reply with quote

Yes, we could also reproduce this problem. Thank you for reporting, we will check that.

Kind regards,
Vlad
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noise reduction for video and photos
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lucjulien



Joined: 19 Jul 2010
Posts: 1

PostPosted: Tue Dec 08, 2015 1:28 pm    Post subject: Reply with quote

Hi I got the same behavior in Davinci resolve on mac.

After I was not able to access the profiling window, it was crashing everytime. I reinstalled the plugin and it fixed it.

Cheers


Luc
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NVTeam



Joined: 01 Sep 2005
Posts: 2238

PostPosted: Tue Dec 08, 2015 1:41 pm    Post subject: Reply with quote

It is likely a different issue in Resolve. It is likely caused by some problem with installation. While in Motion, we have found a specific bug that has been causing that problem. We are fixing it and preparing an update for that.

Vlad
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noise reduction for video and photos
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