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NV Cropping footage

 
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ray.gorbea



Joined: 16 Jan 2015
Posts: 4

PostPosted: Fri Jan 16, 2015 11:31 pm    Post subject: NV Cropping footage Reply with quote

Can someone please tell me why NV crops my 4k footage in Premiere CC? When I scale the footage up to compensate and then render the selection NV still crops the footage. Only way to get rid of the cropping is disable NV.

Please help!!!!
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NVTeam



Joined: 01 Sep 2005
Posts: 2237

PostPosted: Sat Jan 17, 2015 12:02 am    Post subject: Reply with quote

Are you sure it is NV who crops it, not Premiere itself (when sending frames to NV for processing)? Theoretically either side can do that, so I would not jump to conclusions before running some direct tests with debugger.

Could you prepare a small reproducible test case (a smallest possible test project with a very short clip, a 1 second should be enough) and e-mail it to support [at] neatvideo.com for direct tests?

Thank you,
Vlad
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ray.gorbea



Joined: 16 Jan 2015
Posts: 4

PostPosted: Sat Jan 17, 2015 12:44 am    Post subject: Reply with quote

Thanks Vlad. I just realized I round tripped from Premiere to Resolve and back. I think something must have happened on the footage on the round trip. I will test on a separate sequence with different footage and email support if needed.
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