Problem installing Neat Video
Problem installing Neat Video
I just purchased the program, after having tested the demo version (which ran smoothly). But as of yet I am unable to install the new Pro version just purchased. When I install I receive an error message:
unable to register DLL/OCX: RegSvr32 failed with exit code 0x5
Does anyone have any idea what the problem could be. I've checked the RegSvr32 and it is running fine.
Any help would be appreciated.
unable to register DLL/OCX: RegSvr32 failed with exit code 0x5
Does anyone have any idea what the problem could be. I've checked the RegSvr32 and it is running fine.
Any help would be appreciated.
Please make sure you uninstall any previous version of Neat Video plug-in using the same Windows account you used to install it. For example, if you installed as administrator then uninstall as administrator. Otherwise, installing a new version in another account will not work because of Windows restrictions.
Hope this helps,
Vlad
Hope this helps,
Vlad
RegSvr32 Error
Unable to register DLL/OCX RegSvr32 Failed with exit code OX5
Windows XP SP2 I tried to update Premier and Vegas Versions to 2.2
Premier loaded as it should. Vegas gives me the error. Tried everything registry clean, reboot, restore, safe mode etc. I'm the only user and administrator so that's not the problem. As far as I can tell, the uninstall
completed sucessfully to begin with. There's nothing left in the folder but
presets and profiles.
I can uninstall and reinstall Premier version at will. I cannot install any of
the Vegas versions. Naturally, I'm right in the middle of processing old video
clips. Could sure use some help.
Thanks
Bob
Windows XP SP2 I tried to update Premier and Vegas Versions to 2.2
Premier loaded as it should. Vegas gives me the error. Tried everything registry clean, reboot, restore, safe mode etc. I'm the only user and administrator so that's not the problem. As far as I can tell, the uninstall
completed sucessfully to begin with. There's nothing left in the folder but
presets and profiles.
I can uninstall and reinstall Premier version at will. I cannot install any of
the Vegas versions. Naturally, I'm right in the middle of processing old video
clips. Could sure use some help.
Thanks
Bob
Please try to drag the NeatVideoSV.dll file (from the Neat Video installation folder, typically, C:\Program Files\Neat Video for Sony Vegas\) and drop it into the main window of Sony Vegas.
Vegas will ask you to confirm that you really want to register the plug-in. Please answer Yes to proceed. If this fails, try to choose to unregister first.
Hope this helps.
Vlad
Vegas will ask you to confirm that you really want to register the plug-in. Please answer Yes to proceed. If this fails, try to choose to unregister first.
Hope this helps.
Vlad
Unable to register
Since I uninstalled the old version, The folder your talking about does not exists.
By letting the setup program run all the way up to the warning message, a folder is created and I dragged the NeatVideoSV.dll out onto the desktop.
The folder disappears when I hit abort and the installation was rolled back.
I dragged the file on my desktop onto Vegas and it would offer to register or not register it, but would actually neither register nor unregister.
In regedit I can see a NeatVideoSV.dll entry but I'm afraid to delete it.
Bob
HKEY_USERS\S-1-5-21-515967899-1958367476-839522115-1004\Software\Microsoft\Search Assistant\ACMru\5603
By letting the setup program run all the way up to the warning message, a folder is created and I dragged the NeatVideoSV.dll out onto the desktop.
The folder disappears when I hit abort and the installation was rolled back.
I dragged the file on my desktop onto Vegas and it would offer to register or not register it, but would actually neither register nor unregister.
In regedit I can see a NeatVideoSV.dll entry but I'm afraid to delete it.
Bob
HKEY_USERS\S-1-5-21-515967899-1958367476-839522115-1004\Software\Microsoft\Search Assistant\ACMru\5603
Deleting this one will not help anyway.
The problem is that Windows still keeps the registration of the old NV DLL and doesn't allow you/installer to change that registration. That error message means Windows doesn't allow to change the DLL registration (it doesn't matter that the file itself is already not there). The only currently known reason for such an effect is the abovementioned mismatch of Windows accounts used to install/uninstall/re-install the plug-in.
Perhaps there is something else. Or there was an indeed some mismatch. Perhaps system restore contibuted.
I will ask my colleagues here to check what could be done to overcome that Windows system.
Vlad
The problem is that Windows still keeps the registration of the old NV DLL and doesn't allow you/installer to change that registration. That error message means Windows doesn't allow to change the DLL registration (it doesn't matter that the file itself is already not there). The only currently known reason for such an effect is the abovementioned mismatch of Windows accounts used to install/uninstall/re-install the plug-in.
Perhaps there is something else. Or there was an indeed some mismatch. Perhaps system restore contibuted.
I will ask my colleagues here to check what could be done to overcome that Windows system.
Vlad
Please try to search for NeatVideoSV.dll on the whole hard drive of your computer. There may be an odd copy somewhere that could cause that problem.
Another possibility is that there is some software (that you are using or have used) that has modified the registry access permissions so that even the administrator account could write there. That could make RegSvr32 fail. Try to disable any such software (could be an antivirus, firewall, registry-related utilities, etc.) and/or undo the changes they have done to the registry access permissions. If this doesn't help or there is simply no such software on your computer then it is also possible that incorrect permissions are a result of unsuccessful install/upgrade of another software (in particular, of some system software updates like those installed by Windows Update). Anyway, there is a technical method (offered by a Microsoft specialist) that allows an administrator to reset the registry permissions to their defaults. This method is known to help resolving such "RegSvr32 Failed with exit code 0x5" issues. You may want to try it, but make sure you closely follow the instructions provided there.
Hope this helps,
Vlad
Another possibility is that there is some software (that you are using or have used) that has modified the registry access permissions so that even the administrator account could write there. That could make RegSvr32 fail. Try to disable any such software (could be an antivirus, firewall, registry-related utilities, etc.) and/or undo the changes they have done to the registry access permissions. If this doesn't help or there is simply no such software on your computer then it is also possible that incorrect permissions are a result of unsuccessful install/upgrade of another software (in particular, of some system software updates like those installed by Windows Update). Anyway, there is a technical method (offered by a Microsoft specialist) that allows an administrator to reset the registry permissions to their defaults. This method is known to help resolving such "RegSvr32 Failed with exit code 0x5" issues. You may want to try it, but make sure you closely follow the instructions provided there.
Hope this helps,
Vlad
NeatVideoSV.dll
Thanks for all your time and efforts. None of the above worked. It's been a couple of years since I rebuilt my system. Until I have a week to do it, I can
process the movie clips with premier. Terrible blow to my productivity but
obviously an error in my system somewhere.
Keep up the good work
process the movie clips with premier. Terrible blow to my productivity but
obviously an error in my system somewhere.
Keep up the good work