Neat Video community Forum Index
www.neatvideo.com
Neat Video community
support - help - questions and answers - sharing experience and opinions - feedback - suggestions - backup contact
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Adobe Premiere has encountered an error - cpp-736

 
Post new topic   Reply to topic    Neat Video community Forum Index -> Bugs, issues
View previous topic :: View next topic  
Author Message
lebartie



Joined: 03 Nov 2016
Posts: 2

PostPosted: Mon Feb 13, 2017 3:49 pm    Post subject: Adobe Premiere has encountered an error - cpp-736 Reply with quote

Hi,

I just installed Adobe Premiere CC 2017 and the new 4.5 Neat Reduce version and I have a message from Adobe when I'm in the timeline :

Premiere Pro has encountered an error.
[..\..Src\CutlistRenderer.cpp-736]

and a CRASH with error in screen shot, and "Input Contract Violation" in lower right corner error dialogue ...

Do you have any solution for that ?

Thanks.
Back to top
View user's profile Send private message
NVTeam



Joined: 01 Sep 2005
Posts: 2238

PostPosted: Mon Feb 13, 2017 6:38 pm    Post subject: Reply with quote

The error comes from Premiere itself, so generally speaking it should be addressed by Adobe.

Please prepare a small test case -- a project with one short clip and one effect (Neat Video) that allows to reproduce the problem and send it to support [at] neatvideo.com for analysis. We will reproduce the problem and check what is causing it. If it is something in Neat Video, then we will fix the plug-in. If it is a problem in Premiere, we will forward it to Adobe.

Thank you,
Vlad
_________________
Neat Video team
noise reduction for video and photos
Back to top
View user's profile Send private message Visit poster's website
lebartie



Joined: 03 Nov 2016
Posts: 2

PostPosted: Tue Feb 14, 2017 8:25 am    Post subject: Reply with quote

Thanks for your answer.

I did a new small project with one short clip and Neat Video on it and it works well, there is no bug.

I will crossed my fingers the next time.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Neat Video community Forum Index -> Bugs, issues All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group