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iMac 5k, AMD (Radeon R9 M290), not using GPU

 
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playergiro



Joined: 23 Aug 2015
Posts: 6

PostPosted: Sun Aug 23, 2015 9:10 pm    Post subject: iMac 5k, AMD (Radeon R9 M290), not using GPU Reply with quote

I just bought Apple's latest iMac (the iMac 5K Retina, with GPU: AMD Radeon R9 M290 2048 MB). My OS is 10.10.5, using Neat Video 4.0.6 in Adobe Premiere CC 2015.0.1 .

Neat Video is not able to use the GPU, and this is sad because I did my homework and only bought this machine because I saw "Added support for some new AMD GPUs based on Pitcairn, Tahiti and Hawaii chip series, for example, R9 270, R9 280, R9 290 etc" in the release notes for Neat Video 3.6 at https://www.neatvideo.com/news.html.

Am I missing something? Should I install an "Omega" driver or something?

Here's the output from NeatBench:

----------------
Mac:~$/Users/giro/Desktop/NeatBench ; exit;
Neat Bench (Neat Image 7.6.1, Neat Video 3.6.1)
Copyright (c) 1999-2014 Neat Image team, Neat Video team, ABSoft.
All Rights Reserved.

Log will be saved to /Users/giro/NeatBenchLog 2015-08-22 20-29-12.txt


GPU detection log:

Looking for NVIDIA CUDA-capable devices...
Failed to initialize CUDA driver.
If you use an NVIDIA card, please install the latest CUDA driver from NVIDIA.

Looking for AMD OpenCL-capable devices...
OpenCL initialized successfully.
Checking OpenCL GPU #1:
GPU device name is: ATI Radeon R9 M290 Compute Engine
This device is not supported
Check failed - will not use the device


Neat Video benchmark:

Frame: 1920x1080 progressive, 8 bits per channel, Radius: 1 frame
Running the test data set on up to 4 CPU cores

1 core: 1.87 frames/sec
2 cores: 3.65 frames/sec
3 cores: 5.05 frames/sec
4 cores: 6.13 frames/sec

Best combination: 4 cores


Log has been saved to /Users/giro/NeatBenchLog 2015-08-22 20-29-12.txt

Press Enter to exit
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NVTeam



Joined: 01 Sep 2005
Posts: 2237

PostPosted: Mon Aug 24, 2015 7:11 am    Post subject: Reply with quote

Please try to run the latest NeatBench (4.0.6): download

Thank you,
Vlad
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playergiro



Joined: 23 Aug 2015
Posts: 6

PostPosted: Mon Aug 24, 2015 8:37 am    Post subject: Reply with quote

Thanks for the help!

So the link you sent me prints 4.0.5, not 4.0.6 as you said, but here's the output, doesn't seem to be different to me.

-----------------

giro@Geoffreys-iMac:~/Desktop$./NeatBench
Neat Bench (Neat Video 4.0.5)
Copyright (c) 1999-2015 Neat Video team, ABSoft.
All Rights Reserved.

Log will be saved to /Users/giro/NeatBenchLog 2015-08-24 01-36-04.txt


GPU detection log:

Looking for NVIDIA CUDA-capable devices...
Failed to load CUDA driver ("/usr/local/cuda/lib/libcuda.dylib")
If you use an NVIDIA card, please install the latest CUDA driver from NVIDIA.

Looking for AMD OpenCL-capable devices...
OpenCL driver version: 20150510.193845
OpenCL initialized successfully.
Checking OpenCL GPU #1:
GPU device name is: AMD Radeon R9 M290 Compute Engine
2048 MB available during initialization
This device is not supported
Check failed - will not use the device


Neat Video benchmark:

Frame Size: 1920x1080 progressive
Bitdepth: 8 bits per channel
Quality Mode: Normal
Mix with Original: Disabled
Temporal Filter: Enabled
Radius: 2 frames
Dust and Scratches: Disabled
Slow Shutter: Disabled
Spatial Filter: Enabled
Frequencies: High, Mid, Low
Artifact Removal: Enabled
Edge Smoothing: Disabled
Sharpening: Disabled

Detecting the best combination of performance settings:
running the test data set on up to 4 CPU cores

1 core: 1.61 frames/sec
2 cores: 3.18 frames/sec
3 cores: 4.35 frames/sec
4 cores: 5.29 frames/sec

Best combination: 4 cores


Log has been saved to /Users/giro/NeatBenchLog 2015-08-24 01-36-04.txt

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Tim



Joined: 18 Jun 2012
Posts: 20

PostPosted: Mon Aug 24, 2015 9:14 am    Post subject: Reply with quote

Quote:
So the link you sent me prints 4.0.5, not 4.0.6 as you said, but here's the output, doesn't seem to be different to me.


Thank you for testing. Could you please also run the special version of Neat Bench we sent you by email?
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playergiro



Joined: 23 Aug 2015
Posts: 6

PostPosted: Mon Aug 24, 2015 9:25 am    Post subject: Reply with quote

Gotcha, found it. Same result:

-----------------------------------


giro@Geoffreys-iMac:~/Desktop$./NeatBench
Neat Bench (Neat Video 4.0.Cool
Copyright (c) 1999-2015 Neat Video team, ABSoft.
All Rights Reserved.

Log will be saved to /Users/giro/NeatBenchLog 2015-08-24 02-24-54.txt


GPU detection log:

Looking for NVIDIA CUDA-capable devices...
Failed to load CUDA driver ("/usr/local/cuda/lib/libcuda.dylib")
If you use an NVIDIA card, please install the latest CUDA driver from NVIDIA.

Looking for AMD OpenCL-capable devices...
OpenCL driver version: 20150510.193845
OpenCL initialized successfully.
Checking OpenCL GPU #1:
GPU device name is: AMD Radeon R9 M290 Compute Engine
2048 MB available during initialization
This device is not supported
Check failed - will not use the device


Neat Video benchmark:

Frame Size: 1920x1080 progressive
Bitdepth: 8 bits per channel
Quality Mode: Normal
Mix with Original: Disabled
Temporal Filter: Enabled
Radius: 2 frames
Dust and Scratches: Disabled
Slow Shutter: Disabled
Spatial Filter: Enabled
Frequencies: High, Mid, Low
Artifact Removal: Enabled
Edge Smoothing: Disabled
Sharpening: Disabled

Detecting the best combination of performance settings:
running the test data set on up to 4 CPU cores

1 core: 1.61 frames/sec
2 cores: 3.15 frames/sec
3 cores: 4.37 frames/sec
4 cores: 5.03 frames/sec

Best combination: 4 cores


Log has been saved to /Users/giro/NeatBenchLog 2015-08-24 02-24-54.txt

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Tim



Joined: 18 Jun 2012
Posts: 20

PostPosted: Mon Aug 24, 2015 9:38 am    Post subject: Reply with quote

Thank you. Please check your email.
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playergiro



Joined: 23 Aug 2015
Posts: 6

PostPosted: Mon Aug 24, 2015 9:45 am    Post subject: Reply with quote

Worked!

--------------

giro@Geoffreys-iMac:~/Desktop$./NeatBench
Neat Bench (Neat Video 4.0.Cool
Copyright (c) 1999-2015 Neat Video team, ABSoft.
All Rights Reserved.

Log will be saved to /Users/giro/NeatBenchLog 2015-08-24 02-44-39.txt


GPU detection log:

Looking for NVIDIA CUDA-capable devices...
Failed to load CUDA driver ("/usr/local/cuda/lib/libcuda.dylib")
If you use an NVIDIA card, please install the latest CUDA driver from NVIDIA.

Looking for AMD OpenCL-capable devices...
OpenCL driver version: 20150510.193845
OpenCL initialized successfully.
Checking OpenCL GPU #1:
GPU device name is: AMD Radeon R9 M290 Compute Engine
2048 MB available during initialization
Check passed - will attempt to use the device


Neat Video benchmark:

Frame Size: 1920x1080 progressive
Bitdepth: 8 bits per channel
Quality Mode: Normal
Mix with Original: Disabled
Temporal Filter: Enabled
Radius: 2 frames
Dust and Scratches: Disabled
Slow Shutter: Disabled
Spatial Filter: Enabled
Frequencies: High, Mid, Low
Artifact Removal: Enabled
Edge Smoothing: Disabled
Sharpening: Disabled

Detecting the best combination of performance settings:
running the test data set on up to 4 CPU cores and on up to 1 GPU
AMD Radeon R9 M290 Compute Engine: 2048 MB currently available, using up to 100%

CPU only (1 core): 1.59 frames/sec
CPU only (2 cores): 3.13 frames/sec
CPU only (3 cores): 4.33 frames/sec
CPU only (4 cores): 4.95 frames/sec
GPU only (AMD Radeon R9 M290 Compute Engine): 6.99 frames/sec
CPU (1 core) and GPU (AMD Radeon R9 M290 Compute Engine): 6.21 frames/sec
CPU (2 cores) and GPU (AMD Radeon R9 M290 Compute Engine): 5.81 frames/sec
CPU (3 cores) and GPU (AMD Radeon R9 M290 Compute Engine): 7.3 frames/sec
CPU (4 cores) and GPU (AMD Radeon R9 M290 Compute Engine): 7.81 frames/sec

Best combination: CPU (4 cores) and GPU (AMD Radeon R9 M290 Compute Engine)


Log has been saved to /Users/giro/NeatBenchLog 2015-08-24 02-44-39.txt

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Tim



Joined: 18 Jun 2012
Posts: 20

PostPosted: Mon Aug 24, 2015 9:50 am    Post subject: Reply with quote

Thank you. We will prepare a special build of Neat Video for you shortly.
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playergiro



Joined: 23 Aug 2015
Posts: 6

PostPosted: Mon Aug 24, 2015 9:53 am    Post subject: Reply with quote

Awesome!
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Tim



Joined: 18 Jun 2012
Posts: 20

PostPosted: Tue Aug 25, 2015 11:48 pm    Post subject: Reply with quote

Hi playergiro,

did you have a chance to test the build of Neat Video we sent you a couple of days ago?

Thank you
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playergiro



Joined: 23 Aug 2015
Posts: 6

PostPosted: Wed Aug 26, 2015 11:19 pm    Post subject: Reply with quote

Yes! It worked great. My FPS more than doubled.

Thanks so much guys, really appreciate the fast turnaround on this!
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Tim



Joined: 18 Jun 2012
Posts: 20

PostPosted: Wed Aug 26, 2015 11:24 pm    Post subject: Reply with quote

Thank you for checking. I'm glad we could help.
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