Neat Video community Forum Index
www.neatvideo.com
Neat Video community
support - help - questions and answers - sharing experience and opinions - feedback - suggestions - backup contact
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

FCP 10.2

 
Post new topic   Reply to topic    Neat Video community Forum Index -> Bugs, issues
View previous topic :: View next topic  
Author Message
mpohalloran



Joined: 15 Apr 2015
Posts: 2

PostPosted: Wed Apr 15, 2015 2:58 pm    Post subject: FCP 10.2 Reply with quote

Hi

Are there any known issues before upgrading to Final Cut Pro 10.2

Regards
Back to top
View user's profile Send private message
Billrey



Joined: 15 Apr 2015
Posts: 2

PostPosted: Sat Apr 18, 2015 4:24 pm    Post subject: Reply with quote

Yes, there are bugs. In fact, it basically doesn't work. Every other clip I use is completely black when I add a Neat Video effect on it. Hopefully this can be fixed ASAP! Really annoying...
Back to top
View user's profile Send private message
NVTeam



Joined: 01 Sep 2005
Posts: 2237

PostPosted: Sat Apr 18, 2015 5:59 pm    Post subject: Reply with quote

Yes, Apple is already working on this new FCPX bug introduced in 10.2. Hopefully they will fix it soon.

We have been describing our findings so far in this page. There may be temporary workarounds possible, like using a new project instead of a converted old one, or ensuring the frame rate is same, or not using transitions.

Hope this helps,
Vlad
_________________
Neat Video team
noise reduction for video and photos
Back to top
View user's profile Send private message Visit poster's website
mpohalloran



Joined: 15 Apr 2015
Posts: 2

PostPosted: Mon Apr 20, 2015 10:18 am    Post subject: Reply with quote

Thanks for the replies. Will hold off updating until new version of FCP is released.

Regards
Back to top
View user's profile Send private message
NVTeam



Joined: 01 Sep 2005
Posts: 2237

PostPosted: Thu Apr 23, 2015 10:07 am    Post subject: Reply with quote

We have updated the plug-in with a workaround for that black frame issue and also reflected that in the known issues page.

Hope this helps,
Vlad
_________________
Neat Video team
noise reduction for video and photos
Back to top
View user's profile Send private message Visit poster's website
djmarksf



Joined: 03 May 2015
Posts: 2

PostPosted: Sun May 03, 2015 10:15 pm    Post subject: Reply with quote

It would be nice if news of this new version was posted outside of this thread. I suspect a lot of people are missing out since there seems to be absolutely no mention of it anywhere else on the Neat website (or even in this forum's "Announcement" section).
Back to top
View user's profile Send private message
NVTeam



Joined: 01 Sep 2005
Posts: 2237

PostPosted: Sun May 03, 2015 10:39 pm    Post subject: Reply with quote

That is also specified in the "known issues" page itself, which is always available on the website (in the Support menu item). Those affected by this and other FCPX bugs can find the relevant information there.

Thank you,
Vlad
_________________
Neat Video team
noise reduction for video and photos
Back to top
View user's profile Send private message Visit poster's website
djmarksf



Joined: 03 May 2015
Posts: 2

PostPosted: Sun May 03, 2015 11:57 pm    Post subject: Reply with quote

Yes, but I suspect many users (I know I'm one of them) would normally be looking for news of a new version on the main page under "latest news" http://www.neatvideo.com/index.html .

Anyway, glad you were able to work around the FCPX 10.2 bug, that was pretty annoying.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Neat Video community Forum Index -> Bugs, issues All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group