Neat Video community Forum Index
www.neatvideo.com
Neat Video community
support - help - questions and answers - sharing experience and opinions - feedback - suggestions - backup contact
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

unspecified launch failure (719)

 
Post new topic   Reply to topic    Neat Video community Forum Index -> Bugs, issues
View previous topic :: View next topic  
Author Message
mathewlisett



Joined: 28 May 2010
Posts: 56

PostPosted: Wed Apr 08, 2015 12:22 am    Post subject: unspecified launch failure (719) Reply with quote

the worst bit is that it didnt continue using the cpu, the project had to be totally restarted and that was over 9hrs wasted.

Back to top
View user's profile Send private message Send e-mail
NVTeam



Joined: 01 Sep 2005
Posts: 2237

PostPosted: Wed Apr 08, 2015 2:14 pm    Post subject: Reply with quote

Neat Video indicated in the log that it continued to work using the CPU, so rendering could continue anyway.

It is not clear what caused the original problem though. Perhaps there was a general lack of free GPU memory caused by joint use of the GPU by both Premiere's Mercury Engine and Neat Video. I would try the suggestion from the log - to reduce the amount of GPU memory allowed to Neat Video.

Also, I recommend to make sure you run the very latest video drivers.

Thank you,
Vlad
_________________
Neat Video team
noise reduction for video and photos
Back to top
View user's profile Send private message Visit poster's website
mathewlisett



Joined: 28 May 2010
Posts: 56

PostPosted: Wed Apr 08, 2015 2:19 pm    Post subject: Reply with quote

well thats where the thought breaks down, as the gpu has 4GB and at the time was only at 1800 used up.

and its not the first time its happened (happened a few months ago)

and as stated when i did the ctrl+c the project basically stood there so nothing happened with the cpu.

so i restarted with reinstalling the driver and then cutting the project in half just incase it was a specified area in the project that was causing it.

and today it was fine after i did the alterations.

rather odd.
Back to top
View user's profile Send private message Send e-mail
NVTeam



Joined: 01 Sep 2005
Posts: 2237

PostPosted: Wed Apr 08, 2015 2:39 pm    Post subject: Reply with quote

If there are no other Premiere effects that may be using GPU along with Neat Video, it could also help to simply disable the GPU in Mercury Engine and let it run using the CPU alone. In some cases, that may even render faster (when Neat Video is used) but the main goal would be to ensure stability by leaving only one GPU user. Of course, 4 GB should be enough for both of them, but still it may be worth trying if you encounter the same issue again.

Vlad
_________________
Neat Video team
noise reduction for video and photos
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    Neat Video community Forum Index -> Bugs, issues All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group