Resolve & Neat & MacPro 2013 - one incorrect line

resolve technical issues related to use of Neat Video
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PierreEmmanuel
Posts: 4
Joined: Wed Jul 02, 2014 7:00 am

Resolve & Neat & MacPro 2013 - one incorrect line

Post by PierreEmmanuel »

- I use Resolve Lite, a macpro 2013 8 cores, 2xHD700
- My source files are 4k, my timeline is HD

When I render, with just the Y Noise level set to 20%, I get an incorrect video:

- Sometimes I see a line at 1/3 of the video that is not correct (it looks like its coming from another part of the video, or incorrect image padding, or .. line from a previous frame)

If I deactivate neat and render : no issue.
NVTeam
Posts: 2745
Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam »

Please kindly prepare a reproducible test case project and send it to support [at] neatvideo.com for direct tests and analysis. Once it is reproducible in our labs, we can identify the cause and suggest a solution.

Thank you,
Vlad
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