Freezing in premiere pro when auto-save is enabled

resolve technical issues related to use of Neat Video
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Magdef
Posts: 1
Joined: Mon Nov 04, 2013 12:00 am

Freezing in premiere pro when auto-save is enabled

Post by Magdef »

I love using neat video, however I can only use it if I have auto-save disabled. If auto-save is enabled, then if I am in the neat video UI, it freezes. Only way to move forward is to force quit.

I'm using a MacBook Pro. Experienced problem using both 10.8 and 10.9.
Using premiere pro cs6.
I have an internal SSD for applications and operating system and internal default drive for data.

This is not a new problem, but has been there since purchase (July? This year).

Thanks!
NVTeam
Posts: 2745
Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam »

Please update the plug-in to the most recent version (simply download the current version today) and check if you still can reproduce the problem.

Thank you,
Vlad
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