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Are bugfixes announced?

 
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Lugarimo



Joined: 09 Feb 2009
Posts: 106

PostPosted: Fri Sep 09, 2011 5:43 pm    Post subject: Are bugfixes announced? Reply with quote

Vlad you are probably already know about the bug reported on Neatvideo 3.0 with Windows XP 32-bit users who get crash error after 1000 or so frames. Will a bugfix be announced on the forum or will it just be updated silently since its a temporary minor bug?
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NVTeam



Joined: 01 Sep 2005
Posts: 2238

PostPosted: Fri Sep 09, 2011 7:21 pm    Post subject: Reply with quote

It has been fixed in Home and Pro versions about 10 days ago, as I mentioned in the forum earlier.

Please re-download and re-install the plug-in and that should resolve that problem.

Thank you,
Vlad
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Lugarimo



Joined: 09 Feb 2009
Posts: 106

PostPosted: Sat Sep 10, 2011 2:39 pm    Post subject: Reply with quote

I did and I am still having problems.
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NVTeam



Joined: 01 Sep 2005
Posts: 2238

PostPosted: Sat Sep 10, 2011 3:01 pm    Post subject: Reply with quote

Please report them to support [at] neatvideo.com and we will try to help.

Thank you,
Vlad
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Lugarimo



Joined: 09 Feb 2009
Posts: 106

PostPosted: Sat Sep 10, 2011 5:37 pm    Post subject: Reply with quote

Just to clarify, I am using Demo version and it wasn't clear if you updated that one.
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Lugarimo



Joined: 09 Feb 2009
Posts: 106

PostPosted: Mon Sep 19, 2011 5:07 am    Post subject: Reply with quote

Why am I not getting an answer?
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NVTeam



Joined: 01 Sep 2005
Posts: 2238

PostPosted: Mon Sep 19, 2011 8:54 am    Post subject: Reply with quote

I though it was already clarified:
Quote:
It has been fixed in Home and Pro versions about 10 days ago, as I mentioned in the forum earlier.


The Demo will be updated later.

Vlad
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Lugarimo



Joined: 09 Feb 2009
Posts: 106

PostPosted: Mon Sep 19, 2011 9:26 pm    Post subject: Reply with quote

Yeah but you didn't say if the Demo was gonna be updated and announced when it will be updated.

But you answered my question now, thanks.
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