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Error: 80004005h

 
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GatwickSpotting



Joined: 26 Jun 2009
Posts: 4

PostPosted: Mon Nov 02, 2009 1:51 pm    Post subject: Error: 80004005h Reply with quote

Hello,

I have recently moved to a different PC, and when trying to install Neat Video plugin for Sony Vegas on Sony Vegas Pro 9.0 I get an error message saying, "The DirectX Plug-In C:\Program Files\Neat Video 2\NeatVideoSV.dll failed to register properly. (80004005h).

Worked fine on my old PC. Although now when installing through the .exe (ran on and off administrator mode) and when installing manually, it fails.

Although when running the .exe installation, it says it successfully installed.

I am running a 64-bit machine, and 64-bit Vegas.

And I have experimented with UAC and running certain things as administrator, yet I still get the same results.

I have checked for it many times in my Video FX folder.

I am running Windows 7 Home Premium 64-bit.

Hope there's a resolution for this issue.

-Jordi
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NVTeam



Joined: 01 Sep 2005
Posts: 2237

PostPosted: Mon Nov 02, 2009 3:11 pm    Post subject: Reply with quote

Which version of Neat Video do you try to install? Which version number and is it 32-bit or 64-bit?

For 64-bit Windows and 64-bit Vegas, the right version of Neat Video is the 64-bit one. Please download it using your original license and download instruction and let the installer add the plug-in, do not make any additional manual steps, and it should work.

Thank you,
Vlad
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noise reduction for video and photos
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GatwickSpotting



Joined: 26 Jun 2009
Posts: 4

PostPosted: Mon Nov 02, 2009 3:47 pm    Post subject: Reply with quote

I tried to access the download page with the correct information and valid code but it wouldn't accept it...
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NVTeam



Joined: 01 Sep 2005
Posts: 2237

PostPosted: Mon Nov 02, 2009 3:52 pm    Post subject: Reply with quote

You tried to log on to the download area of another edition (Home instead of Pro).

Vlad
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noise reduction for video and photos
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